Contact Us

We value open communication with our clients. Connect with us through social media or reach out directly.

Address

Kyiv, Ukraine, Independence Square 14

Phone

+1 (999) 999-9999

Email

support@ditych.com

Working hours

Monday to Friday, 9:00 AM to 5:00 PM (GMT+1)

Partnerships

partnerships@ditych.com

Let’s Start a Conversation

Fill out the form below to start your journey with us.

Our Team

In the heart of our team lies a shared passion for the untamed wilderness. We're a diverse crew: one guides with a quiet wisdom born of countless trails, another captures the fleeting beauty of nature with a lens. There's the gear expert, meticulous in ensuring every adventure is equipped for success, and the storyteller whose words paint landscapes as vivid as the ones we tread.

Together, we're more than a team; we're a collective spirit bound by the thrill of discovery and the tranquility found only in the wild. Each journey strengthens our bond, each summit conquered adds a new chapter to our story. Join us as we navigate rugged paths, chase sunsets, and revel in the simple joy of exploring the great outdoors.

Emily

Turner

Emily's passion for hiking blossomed during a backpacking trip across Europe. Now, she meticulously maps trails to ensure every adventure is both safe and exhilarating.

Sarah

Lee

With a camera in hand and a love for the outdoors in her heart, Sarah captures the beauty of hiking trails through stunning photography, inspiring others to explore nature's wonders.

David

Roberts

David's childhood spent exploring national parks sparked a lifelong love for hiking. His expertise in trail selection and survival skills ensures that every route recommended is a gateway to unforgettable outdoor experiences.

Emily

Turner

Emily's passion for hiking blossomed during a backpacking trip across Europe. Now, she meticulously maps trails to ensure every adventure is both safe and exhilarating.

Sarah

Lee

With a camera in hand and a love for the outdoors in her heart, Sarah captures the beauty of hiking trails through stunning photography, inspiring others to explore nature's wonders.

David

Roberts

David's childhood spent exploring national parks sparked a lifelong love for hiking. His expertise in trail selection and survival skills ensures that every route recommended is a gateway to unforgettable outdoor experiences.

FAQ

Welcome to our FAQ section, where we aim to provide answers to common questions about our hiking adventures. Whether you're curious about our payment methods, policies, or general guidelines for a memorable hiking experience, you'll find essential information here. Browse through our categorized FAQs to ensure you're well-prepared and informed before embarking on your outdoor journey with us.

General

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online payments. For in-person transactions, cash is also accepted at select locations.

When will my credit card be charged for my booking?

Your credit card will be charged at the time of booking to secure your reservation. If you encounter any issues, please contact our customer service team for assistance.

Do you offer refunds for cancellations?

We understand plans can change. Please refer to our cancellation policy for details on refunds. Generally, cancellations made within 48 hours of the activity start time may not be eligible for a refund.

Payment

What should I bring on a hike?

We recommend bringing sturdy hiking shoes, weather-appropriate clothing, a backpack with water and snacks, sunscreen, a hat, and a camera. Refer to our packing list for a comprehensive guide.

Are pets allowed on your hikes?

Pets are generally not allowed on our guided hikes to ensure the safety and comfort of all participants. Service animals may be accommodated; please contact us in advance to discuss your needs.

How do I prepare for a hike with your company?

Before your hike, familiarize yourself with the trail difficulty, duration, and meeting point provided on our website. Stay hydrated, get adequate rest, and inform us of any medical conditions or concerns beforehand.

Our policy

What is your cancellation policy?

Cancellations made more than 48 hours in advance of the activity start time may be eligible for a full refund. Cancellations made within 48 hours may incur a cancellation fee. Refer to our cancellation policy for specific details.

What are your safety protocols?

Ensuring the safety of our participants is our top priority. We adhere to local regulations and best practices. Our guides are trained in first aid, and we conduct regular safety assessments of our routes and equipment.

Do you have age or fitness requirements for your hikes?

Each hike has different requirements depending on the difficulty level. We provide information on the required fitness level and age recommendations for each activity on our website. Please check the specific hike details before booking.

General

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online payments. For in-person transactions, cash is also accepted at select locations.

When will my credit card be charged for my booking?

Your credit card will be charged at the time of booking to secure your reservation. If you encounter any issues, please contact our customer service team for assistance.

Do you offer refunds for cancellations?

We understand plans can change. Please refer to our cancellation policy for details on refunds. Generally, cancellations made within 48 hours of the activity start time may not be eligible for a refund.

Payment

What should I bring on a hike?

We recommend bringing sturdy hiking shoes, weather-appropriate clothing, a backpack with water and snacks, sunscreen, a hat, and a camera. Refer to our packing list for a comprehensive guide.

Are pets allowed on your hikes?

Pets are generally not allowed on our guided hikes to ensure the safety and comfort of all participants. Service animals may be accommodated; please contact us in advance to discuss your needs.

How do I prepare for a hike with your company?

Before your hike, familiarize yourself with the trail difficulty, duration, and meeting point provided on our website. Stay hydrated, get adequate rest, and inform us of any medical conditions or concerns beforehand.

Our policy

What is your cancellation policy?

Cancellations made more than 48 hours in advance of the activity start time may be eligible for a full refund. Cancellations made within 48 hours may incur a cancellation fee. Refer to our cancellation policy for specific details.

What are your safety protocols?

Ensuring the safety of our participants is our top priority. We adhere to local regulations and best practices. Our guides are trained in first aid, and we conduct regular safety assessments of our routes and equipment.

Do you have age or fitness requirements for your hikes?

Each hike has different requirements depending on the difficulty level. We provide information on the required fitness level and age recommendations for each activity on our website. Please check the specific hike details before booking.